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Data entered more than once
Customer, order, contract, or service information needs to be copied manually between systems.
Service
Systems integration
We connect ERP, CRM, APIs, databases, spreadsheets, and customer service channels (WhatsApp, telephony, email) so information moves between teams without relying on manual copying, intermediary spreadsheets, or visual checking.
When integration becomes a priority
The problem is not always the lack of a system. Often the company already has good tools — but the request comes in through the website, turns into a spreadsheet for sales, needs to be copied into the ERP, and only then appears in the report. i3tdm connects these steps to reduce manual copying, information mismatches, and loss of history.
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Spreadsheets became the bridge
Teams depend on intermediary spreadsheets to consolidate data that should circulate automatically.
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Status without visibility
One team completes a step, but another team does not receive a reliable update about process progress.
What we can connect
- ERP and CRM integration
- Integration with customer service channels: WhatsApp, telephony, email, and forms
- Integration with legacy systems
- Real-time data synchronization
- Internal APIs and custom connectors
- Service messaging (queues, events, pub/sub)
- Data reconciliation across platforms, databases, and critical spreadsheets
- Import, export, and automatic information validation routines